Chapter Four: Water Demand Assessment

1 Chapter Four: Water Demand Assessment

1.1 1.1 Water Demand Assessment

Water demand is the quantity of water that the source must produce to meet all project water requirements. These include water delivered to the system to meet the needs of consumers, water supply for firefighting, system flushing, water required for operation of treatment facilities and amount water lost due to leakages in the infrastructure. In planning and designing of any project, water demand assessments of current and future needs are of prime importance. Engineering decisions are required to determine the area and the population, industries, institutions and other consumers to be served, design period, the per capita consumption of various categories of consumers’ pressure zones, amount of water likely not to be charged (NRW) and other needs of water in the area.

In addition, demand assessment may assist in determining the nature and location of various facilities to be provided such as source of water and capacity of water storage facilities (FAO AQUASTAT, 2011 and MoW Design Manual, 2009). For effective determination of water demand, designers need to critically assess the components of water demand for the planned water supply system. The following are the main components that should be considered when conducting water project demand assessment:

• Water demand for domestic use
• Institutional Water Demands
• Industrial Water Demands
• Water Requirements for Energy Cooling Systems
• Commercial Water Demand
• Livestock Water Demand
• Water for Fire Fighting
• Operational Demands
• System water losses
• Non-Revenue Water
• Net Water Demand (revenue water)

1.2 1.2 General Factors Affecting Water Demand Assessment

Demand assessment is the most critical element in project planning either for short, medium or long-term water projects (Water Mission Technical Handbook of 2019 and MoW Design Manual of 2009), The complexity of water demand assessment to meet various socio-economic needs in the community may be brought about by many factors influencing individual water consumption patterns which include:

• Religion,
• Social economic status -cooking and health practices,
• Climatic conditions,
• Cultural, habits of community,
• Age and education,
• Availability of alternative water sources,
• Level of service, technological process,

The combination of these factors may attribute to over or under estimation of the water demand in the given project area. Over-estimation of demand may justify a project that should not have been built. This then leads to unnecessary costs, over-estimation of intended revenue and premature implementation of a project. It is recommended that thorough community survey be conducted to the project area to determine the magnitude of factors affecting water consumption pattern described above.

The fundamental components of calculating water demand are by determining the total population and the average daily consumption of the individuals.

Apart from individual based water consumption pattern, the institutions surrounding the community to be served have greater influence on the determination of the overall water demand in the project area. In view of this, designers of the water supply project must take into consideration the different water consumption patterns of institutions when calculating the total water demand in the project area. For each particular type of institution, specific requirements should be obtained from the institutions concerned.

Water requirements for each institution must be computed separately and aggregated into the overall water demand assessment. In the rural areas, allowance should also be given for connection to schools, dispensaries, health centres, offices etc. Losses should always be determined from the gross total water requirements and not from the net. For the best conceptualization of water demand, water requirement of each sector or sub-sector must first be computed separately and later aggregated with other computed segment demands to obtain the overall project water demand. The formula below provides general consumers whose water demand may be required:

Total water demand = Domestic + Institutional +Industrial +Commercial +Livestock + Fire fighting + other uses (Operational demand) + NRW (4.1)

It is worth to note that, the above formula is just a guide and should be adjusted according to the area in question. Additionally, in whatever assessments, demand assessment should aim at obtaining the design and operational information to optimize the net benefits to the community.

1.3 1.3 Determination of Water Demand for Different Uses

The foregoing section presented the components of water demand in a project. However, before establishing the project water demand, there is need to establish the water consumption of each consumer either individually or as an institution. Water consumption is the quantity of water that is directly utilized by the consumer. Water consumption is initially split into domestic and non-domestic components, non-domestic use include Commercial Use, Institutional Use and Industrial Use, Fire Fighting and System Water Consumption.

To establish project water demand, it is important to determine the prevailing water project consumption categories and their water requirements. The following steps detail a procedure to be followed when determining the project water demand;

Step 1: Establish Domestic water consumption
Step 2: Establish Institutional Water Consumption
Step 3: Establish Industrial Water consumption
Step 4: Establish Water Requirements for Energy Cooling Systems (if exist)
Step 5: Establish Commercial Water consumption
Step 6: Establish Livestock Water consumption
Step 7: Establish Net Water Demand
Step 8: Establish Fire Fighting Water consumption
Step 9: Establish Operational water consumption
Step 10: Establish System water losses
Step 11: Establish Non-Revenue Water
Step 12: Establish Water Demand

Step 1: Establish Domestic water consumption

Domestic water consumption is water utilised for household chores, such as bathing, cooking, washing, drinking, laundry, dishwashing, gardening, car washing and other less water intensive or less frequent purposes. Individual water use in rural, peri-urban or urban setting tends to differ considerably depending on levels of service.

Levels of Service for domestic consumers;

The amount of water consumed depends on the level of service provided, the following are five categories of level of service to domestic water use categories;

Category one: Low income using public tap or kiosks,
Category two: Low income multiple house with yard tap, multiple houses served from single yard tap,
Category three: Low income single house hold with yard tap,
Category four: Medium Income Household, Medium income group housing, with sewer or septic tank.
High Income Household: High income group housing, with sewer or septic tank

Water use is at its lowest when water is distributed through water points (category one level of service-public taps or kiosks) with some walking distance from the home. When water is brought into the house by piping (regardless of whether the location is rural or urban), the consumption increases considerably. It is necessary to also note that there is no incentive for the consumer to utilize less water when water is supplied at a flat monthly rate. With waterborne sanitation and high standard of in-house installations (category five-bath, washing machine etc) the per capital consumption may be ten times more than from a public tap.

Considerations when estimating domestic water consumption:

The proposed figures for water consumption rates as given in Table 4.1 are a guide for designers however to make an accurate estimate of the water requirements it is necessary to considering the following;

• Decide upon use of different per capital consumption rate if water requirement survey data from the project area justify,
• Dividing the population to be served into consumption groups as per levels of service obtained through social economic survey data of the project area (combination of percentage of the population to be served from each service category).
• Use of population density of residential plots if the data is available,
• Adjusting the community water requirement if survey of alternative sources of water are available.

Table 4.1: Water Requirements for various categorized domestic users

CONSUMER CATEGORY	CONSUMPTION (l/ca/d)			REMARKS
	FR	M-UT	M- PBT
Low income using kiosks or public taps	20	20	20	Squatter areas, to be taken as the minimum.
Low income multiple household with Yard Tap	50	45	40	Low income group housing with pit latrine but no inside installation
Low income, single household with Yard Tap	70	60	50	Low income group housing with pit latrine but No inside installation.
Medium Income Household	130	110	90	Medium income group housing, with sewer or septic tank.
High Income Household	250	200	150	High income group housing, with sewer or septic tank.
FR = Flat Rate; M-UT = Metered with Uniform Tariff; M-PBT = Metered with Progressive Block Tariff.

(Source: Modified from MoW 3rd Edition Design Manual 2009)

Establish the domestic water requirement by summation of individual domestic consumer category population multiplied by respective per capital consumption.

Step 2: Establish Institutional Water Consumption

When designing and planning for a water project, water requirements for present and anticipated institutions in the project area have to be computed using institutional water requirement data obtained in community survey. Public and private institutions include: Schools, Hospitals, Administration Offices, Police, Missions, Churches and Mosques, Prisons, etc. In Table 4.2, some guiding figures for institutional water unit consumption are given. The water requirements for staff working in the institutions consumption (See section 4.3.1). If large demand units are included in the scheme, such as Universities, major hospitals, boarding schools etc., a special study of their water requirements is recommended instead of using the average figures given in the Table 4. 2:

Table 4.2: Institutional Water Demands

CONSUMER	UNIT	Consumption litre/person/day	REMARK
Schools − Day Schools	1/std/d	10 ,25	With pit latrine With WC
− Boarding Schools	1/std/d	70	With WC
Universities and colleges	l/std/d	60-80	With WC
Health care Dispensaries	1/visitor/d	10	Out patients only
Health	1/bed/d	50	No modern facilities
Health	1/bed/d	100	With WC and sewer
Hospitals, District	1/bed/d	200	With WC and sewer
Hospitals, Regional	1/bed/d	400	With surgery unit
Administrative Offices	1/worker	70	With pit latrines With WC
Prison	1/Prisoner/day	10-15	Depending on climate and activities in prison

(Source: Modified from MoW 3rd Edition Design Manual 2009)

Additionally, water supply requirements for railway stations, bus stations, bus terminals, sea ports airports include provisions, for waiting rooms and waiting halls have to be considered separately in the planning and design of a water supply scheme. Table 4.3 provides general guidance for water requirements considerations in stations and ports. The number of persons should be determined by average number of passengers handled by the station daily and seasonal average peak requirements should be taken into consideration during design

Table 4.3: Water requirements for ports and stations

Nature of Station	Station categorization	Where bathing facilities are providedlitres /capita	Where bathing facilities are not provided litres/capita
Railways, bus stations and sea ports	Intermediate stations (excluding mail and express stops )	45	25
	Junction stations and intermediate stations where mail or express stoppage is provided	70	45
	Terminal stations	45	45
Airports	International and domestic airports	70	70

(Source: National Building Code of India, 2016)

Establish the institutional water requirement by summation of individual institutional consumer category population multiplied by respective per capital consumption.

Step 3: Establish Industrial Water consumption The water consumption in the industry varies considerably depending on the kind and size of the-industry. There are dry industries, which consume virtually no water in their processes, and the only water consumption is that for staff and cleaning of the premises. On the other hand, the water requirements for wet industries such as for a paper or cotton-processing factory can be a great deal. Table 4.4: gives unit water consumption in different kinds of industry. For the existing industry, the water consumption can be found out by checking their metered consumption or if there are-no records available by estimating according to the kind and size of production. The consumption figures for larger units must always be based on proper measurements and not on estimates.

Table 4.4: Specific industrial water requirements

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(Source: Modified from MoW3rd Edition Design Manual 2009)

Future projections of industrial water requirements have to be established by direct interviews of the technical management of existing industries based on their production flow sheets and by contacts with the local planning officers and local Government officials, e.g. municipal or council officers. For future industries to be established, Ministry of Industry and Trade, the Regional Planning Officer or organizations such as the National Development Corporation (NDC), Small Industries Development Organization (SIDO) and owners of the private industries should be consulted. Where there is only a reservation for an industrial area in the town/city plan but without any specifications; estimates of the future water requirements can be based on the figures given in Table 4.5

Table 4.5 Industrial Water Demand (m3/ha/d) for future industries

Industry type	Water demand m3 /ha/d
Medium Scale (water intensive)	50
Medium scale (medium water intensive)	20
Small scale (dry)	5

(Source: MoW, 3rd Design Manual 2009)

If the requirement of a particular industry are large compared to the existing or planned water supply system, then it will be necessary to establish the total demand and to consider to identify a separate local water source that must be examined whilst part of the requirement can be supplemented from the town or city water supply system.

Establish the industrial water requirement by summation of individual industry consumer category product volume multiplied by respective per capita consumption

Step 4: Establish Water Requirements for Energy Cooling Systems

For any water project planned in areas with high potential for thermoelectric investments, water intended for energy cooling system should be separated from the industrial demand (Kohli and Frenken, 2011). This is due to the fact that such plants require huge amounts of water, which in some occasions may be beyond the capacity of the water supply system. Table 4.6: provides guidance on water requirements for energy cooling systems.

Table 4.6: Approximate withdrawals and consumptions, not accounting for ambient temperature or plant efficiency.

Plant and cooling system Type Water	Withdrawal (litres/MWh)	Consumption (litres/MWh)
once-through cooling	76 000 – 190 000	1 000
closed-loop cooling	2 000 – 2 300	2 000
once-through cooling	95 000 – 230 000	1 500
closed-loop cooling	3 000 – 4 000	3 000

(Source: Adapted from FAO AQUASTAT Report, 2011)

Establish the plant water requirement by summation of individual plant cooling consumer category water withdrawal multiplied by respective per capital consumption

Step5: Establish Commercial Water consumption

Commercial water consumption is sometime considered under institutional or industrial demands. The augmentation of such demands can cause technical errors in the process of design and projection of water demand. Commercial water consumption occurs in hotels, restaurants, bars, shops, small workshops, car wash, service stations, etc. The present water demand should be known by their metered water consumption, and at least, the bigger hotels, restaurants and services stations must be checked. Future water requirements can be based on the estimated development of this sector. Table 4.7: gives water consumption figures for hotels and restaurants.

If there is a reservation in the town plan for the future business area without any specification, the estimates must be based on per hectare demand. As a guide, a water demand of 10 - 15 m3/ha/d for a non-specified commercial area in a new town plan can be adopted.

Table 4.7: Commercial Water Requirements

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(Source: Modified from MoW 3rd Edition Design Manual 2009)

Establish the commercial water consumption by summation of individual commercial consumer category population multiplied by respective per capita consumption.

Step 6: Establish Livestock Water consumption The water demand for livestock can be calculated using 25 L/stock unit per day. Water requirement for livestock should be included in water supply designs where feasible. However, emphasis should be placed on the use of dams, charcoal and water wells for livestock.

Applicable definitions For the sake of assessment of water demand for livestock the following grading of domestic animals in terms of a stock unit is to be used where one stock unit is equivalent to:

One head of cattle, or two donkeys, or five goats or five sheep (sometimes referred to collectively as shoats), or thirty head of poultry (hens, ducks, geese). Special cases include high grade dairy cows, where one cow is equal to 2 (or 3) stock units. Present livestock numbers can be found either by counting or inquiry and then converting into stock units.

Future populations of livestock may be taken at 25% growth in 10 years and 50% growth in 20 years, respectively provided the carrying capacity of the land allows it or otherwise the present figures can be taken for the future also. This decision should be reached in consultation with the competent authorities. What is of prime importance when considering both livestock watering and horticultural irrigation is that the costs of construction and O & M of such a scheme should still be within the affordable limits of the community.

Establish the Livestock water consumption by summation of individual livestock category population multiplied by respective per capita consumption

Step 7. Establish Net Water Demand Net Water Demand (revenue water) is obtained by summation of all the water demands as discussed in the foregoing sections (Domestic, institutional, industrial, and commercial demands).

Net water demand =Domestic consumption+ Institutional consumption +Industrial consumption+ Commercial consumption + Livestock consumption + Energy cooling This is then the potential billable water consumption or revenue water

Step 8: Establish Fire Fighting Water consumption The determination of fire-fighting requirements is an extremely complex issue due to the socio-economic dynamics, which might be taking place in the areas. Fire fighting requirements are necessary in urban areas and commercial rural centres, which are fast growing including airports and dry ports constructed in peripheral areas. Under normal design and operation 2% of the water demand should be set for fire fighting. It should be noted that the water supplied here normally forms part of the unbilled authorised consumption as in the IWA recommended water balance (Table 3.9). The fire-fighting water requirements for industrial areas must be estimated separately. The principle should be that if the fire-fighting water demand is bigger than what is normal capacity of the distribution system, the industry in question must provide its own water reserve for fire fighting. Fire fighting reserve and storage requirement for private hydrant should be in accordance with the number of people served by a reservoir as presented in Appendix B and in the Fire & Rescue Force Regulations website available at http://frf.go.tz/pakua/

Step 9: Establish Operational water consumption With exception of water for fire-fighting discussed above, the operational water demands is required for operation of the water treatment processes such as clarifier de-sludging, rapid sand filter backwashing and chemical mixing, and operational activities such as the flushing out of reservoirs and the pipe work system through washouts and when cleaning bulk meter screens. Best practise is to get a good estimation of the actual amount, however, the estimate of five per cent (5%) is suggested for water treatment where it takes place and a further 2% for other operational demands be allowed for this water use also forms part of the unbilled authorised consumption as expained in the IWA recommended water balance (Table 4.8).

Step 10: Establish System water losses In any design it is necessary to allow for water losses that are likely to occur. These will tend to increase over time and they depend on a number of conditions. Water loss in the system may take different forms including water determined for operations so care should be taken to avoid double counting for operational demands discussed in the foregoing sections. Technical water losses occur due to leakages and overflow from reservoirs, treatment units, break pressure tanks, valves, mains and distributions piping. Traditionally, it is suggested that overall, this can be taken at between 20 to 25% of the gross water demand (gross supply). However, experience shows that in urban areas except under the best situations, this can grossly underestimate what actually occurs. Other losses result from third party damage, usually resulting from either successful or unsuccessful attempts at illegally obtaining water for consumption. Others temper with the bills collection software to block or delay registration of funds received as experienced by some DAWASA customers.

In the case of pipe work, loss will relate to inadequacy of design, poor pipe selection, poor quality of manufacture and installation, operating pressure and in urban areas in particular, risk of third party damage including vandalism. In a zero-failures cost approach, the loss due to these elements can be equated to zero. Losses of water due to negligence of water consumers, unauthorized abstractions from the network, third-party damage including vandalism etc., have in the past rarely been considered for design purposes. However to ignore them, passing them off as an operation and maintenance problem that should be controlled by those in authority is but to pretend the problem does not exist. Not only in estimating revenue should this element be considered but also in designing, specifying and implementing projects. Again where the zero-failures cost approach has been adopted the losses attributable to vandalism should be minimal and can also be equated to zero.

Vandalism and illegal connections vary enormously. In small Tanzanian towns with a continuous water supply, a relatively small proportion of urban poor and with good controls, it can be quite small. In larger towns, with large populations of urban poor and irregular or rationed supply the same can it can be very significant.

Step 11 Establish Non-Revenue Water Non-Revenue Water (NRW) in the supply system can originate from different causes including expected and un-expected causes. The designer for a water supply project has the responsibility to determine the possible amount of unaccounted for water likely to be experienced in the system to be constructed. More often, during planning and designing stages, Non – Revenue Water is neglected or partially computed through water loss calculated in the treatment units. Table 4.8 (IWA water balance) provides guidelines, which may be employed to come up with possible NRW in the water supply system. In case the water loss has been determined as explained in the foregoing section, the designer will have to undertake analysis to determine the likely sources and percentage of unbilled authorised consumption and then incorporate it in the appropriate system component.

Table 4.8: The IWA ‘Best Practice’ Standard Water Balance

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(Source: MoW 3rd Edition Design Manual 2009)

Establish the Non-Revenue Water (NRW) by summation of unbilled authorised consumption and water losses.

Step 12: Establish Water Demand Water demand is calculated by summation of all the consumption categories (Net Water Demand) explained in the preceding sections and making allowance to NRW (normally expressed as a percentage of whole consumption),

However, in estimating water demands discussed in the above sections, variations in water consumption have to be taken into consideration. The following section discusses the variations in water consumption that the water supply designers should take into consideration

1.4 1.4 Variations in Water Consumption

1.4.1 1.4.1 Definitions

Though water demand is normally calculated according to the average requirements, actual consumption varies from hour to hour and from day to day. Due to this non-uniformity of water demand, provision needs to be made in different units of the water supply system to cater for these variations. In order to evaluate the importance of variation in water consumptions, the following definitions are relevant: average daily consumption of the individual.

• Average Annual Demand (Qaa) - The total volume of water delivered to the system in a full year expressed in cubic meters. When demand fluctuates up and down over several years, an average is used.

• Average Daily Demand (Qda) - The total volume of water delivered to the system over a year divided by 365 days. The average use in a single day expressed in cubic meter per day.

• Maximum Month Demand (Qmmax) - The cubic meter per day average during the month with the highest water demand. The highest monthly usage typically occurs during a summer month.

• Peak Weekly Demand (Qwmax) - The greatest 7-day average demand that occurs in a year expressed in cubic meter per day.

• Maximum Day Demand (Qdmax) - The largest volume of water delivered to the system in a single day expressed in cubic meter per day. The water supply, treatment plant and transmission lines should be designed to handle the maximum day demand.

• Peak Hourly Demand (Qhmax) - The maximum volume of water delivered to the system in a single hour expressed in cubic meter per day. Distribution systems should be designed to adequately handle the peak hourly demand or maximum day demand plus fire flows, whichever is greater. During peak hourly flows, storage reservoirs supply the demand in excess of the maximum day demand.

Summary of relationships between patterns

Kd = Q_dmax / Q_da = peak day factor (4.8) Kh = Q_hmax / Q_dmax = peak hour factor (4.9)

For design purposes, the peak factor shall be selected by giving consideration to the size and kind of the scheme and services required. Generally, an intake and the supply main from the intake to the treatment works is dimensioned to meet the peak day ultimate demand. For gravity schemes this means a main designed for a flow during 24 hours, while for pumping main the design flow is according to the pumping hours decided upon. This gives the minimum size of pipe required and where the water is treated, the required ultimate dimensions of the treatment units.

1.4.2 1.4.2 Variation in the Rate of Consumption

The average-rate of supply per capita is in fact the mathematical average taken over an average year. Thus if Q is the total Quantity of water supplied to a population 'P' for 365 days, then the average rate of daily consumption 'q' is given by the following equation:

q = Q/(P x 365) litres/capita/day					         (4.10)

The types and nature of variations of demand of which 'q' is an average are given below.

1.4.2.1 1.4.2.1 Diurnal variation in demand

The consumption of water is not uniform throughout the day. Generally two peak periods of demand are observed, one in the morning and one in the evening. The maximum intensity of demand which occurs in the morning varies between about 1.5 and 2.4 times the average demand for the day depending upon the size of the population served.

Large impounding reservoirs are designed to cater for the variations in demand and to ensure a steady delivery of water for a period from one drought year up to three consecutive dry years. For the supply channels and mains for the conveyance of this water to the treatment works, a figure of between 1.35 and 1.50 times the average demand rate ‘q’ is used. The pumping stations and treatment units are usually designed by taking 1.35 to 1.5 times the average demand rate since they are to meet the peak seasonal requirements. If the pumping is for less than 24 hours, then the above rate must be multiplied by the ratio of 24 hours to the hours of pumping. Transmission mains are designed to meet peak daily demand although distribution mains in the supply area are required to meet peak period demand and in urban areas are designed for up to 2.5 times the average rate of demand.

1.4.2.2 1.4.2.2 Peak Factors

Though peak factors are necessary for calculating the actual peak period demand, application in individual cases is difficult. The population data such as the number of people using each water point, number of hours per day, people’s habits in collecting water is difficult to obtain and again may vary by season or by school calendar. Hence use of peak factors to calculate an individual’s demand is impracticable and the figures given in Tables 4.9 and 4.10 are simply a rough guide. Peak factors however, must be adopted for the dimensioning of the various components in a water distribution network. For every scheme, a study is required to establish the appropriate water demand and for large schemes it must be done thoroughly.

For small rural water supply schemes, a simpler method may be adopted to derive peak flows beyond the last storage tank with the peak flow for human consumption being given by the expression: (Average daily demand × 4) / 24 (4.11)

That assumes the peak demand is four times the average hourly demand or in other words the daily demand is drawn over 6 hours during the two peak periods of the day.

For livestock, it is usual to work on the basis of a ten-hour period such that the peak flow may be taken as:

Daily livestock demand / 10 (4.12)

Thus in small rural water supply schemes providing water both for human consumption and livestock, the peak flow used for dimensionless of the distribution mains is the sum of the peak flow for human consumption and the peak flow for livestock consumption.

In many urban areas and particularly in those that have experienced past restrictions in water supply, a number of consumers and especially those in high cost areas and institutions etc., will have constructed their own ground level or below ground storage, often well in excess of their daily requirements. In such instances, the actual peak hour flow can be noticeably less than 2.5 indicated in Table 4.9. In the absence of information to the contrary, peak factors that may be used for different consumer categories are as given in Table 4.9:

Table 4.9: Consumers’ Peak Factors

Consumers	Peak Day Factor	Peak Hour Factor	Remarks
1. Residential − Low class housing − Medium class housing − High class housing 2. Public Institution 2.1. Prisons 2.2. Primary schools 2.3. Secondary schools 2.4. Colleges 2.5. Hospitals 2.6. Dispensaries 3. Commercial 4. Industrial 5. Domestic Points || 2.50 4.00 2.00 2.50 1.80 1.80 to 2.50 3.40 || Should be based on study of population density housing type and water pressure tests in the area. In particular cases of ablution blocks of police lines and field force unit quarters a peak hour factor of 3.0 shall be adopted. Appropriate peak factors should be used for specific industries depending on factory sizes, process involved number or employees working hours, natural of reticulation system, if any based on industrial survey